Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. The delivery period varies between 7 and 14 days.

Domestic Shipping Rates and Estimates

We offer free shipping worldwide.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. You can also check the status of your order here: Track your order.

If you haven’t received your order within 21 days of receiving your shipping confirmation email, please contact us at contact@yokaiclothing.com with your name and order number, and we will look into it for you.

Do I have to sign for the delivery?

The packages are usually delivered in the mailbox. Though, if the packages are too big, they will be hand-delivered. If you are not present, you will have to pick your parcel at the nearest post office.

Will I have to pay duties and taxes?

Depending of where you live, taxes and duties could be applied by your country/carrier, this money is not for us and this is out of our control.

Can I cancel my order?

Yes, if your order is not processed yet. If it's already shipped, you will still have the possibility to return it and get a refund. For more information, take a look at our Refund & Return policy.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.

Yokai Clothing will be responsible for shipping costs for products with manufacturing defects, incorrect items, or items damaged upon receipt.

The buyer is responsible for shipping costs for returns and exchanges due to personal preference or incorrect size selection.

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@yokaiclothing.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at contact@yokaiclothing.com or via our contact form.

Learn more about our Refund & Return policy.